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CANCELLATION POLICIES 2021

Update February 8,2021

During these unprecedented times, we want to make our clients feel comfortable booking for the future – we all need something to look forward to! In order to help you make the decision to book an amazing vacation with us, we have updated our cancellation policy to the following:

All new reservations (made after Jan 1, 2021) will get a full refund (minus a $50 reservation fee) if cancelled 60 or more days prior to arrival date. Holiday weeks (Easter, Christmas, Thanksgiving and New Years) are excluded (see note below).

All cancellations made 30-60 days before arrival will be offered a one-year credit for the paid amount minus the $50 reservation fee. This credit must be used within 365 days of the original reservation and in the same property. The credit will be for the dollar amount originally paid and the nightly rate is not guaranteed. Subject to availability.

All cancellations made 30 days prior to check-in date are not eligible for a refund or credit. If we are able to re-rent the property for the same days at the same price, we will refund the client that amount minus all fees. If the unit is not re-rented, no refund or credit will be given.

Currently, in order to travel to Costa Rica, COVID/travel insurance is required. In these uncertain days, we do recommend that you purchase travel insurance that covers all travel related costs in the case of unforeseen issues.

Exceptions:

  • Holiday weeks – the weeks of Thanksgiving, Christmas, Easter and New Year’s are 100% non-refundable.
  • COVID exceptions (for non-holiday weeks)
    • If you or a member of your party has COVID and can send us medical documentation showing this, we will give a one-year credit (as described above) regardless of when the cancellation is made.
    • If there are last minute border restrictions to/from your country, we will give a one year credit. This applies only to the inability to enter/leave the country, NOT any quarantine or testing requirements put in place by either country.

Please do not hesitate to reach out to our reservations agents with any questions. We want to work with you to give you the confidence to book an amazing vacation! You deserve it!

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See What Our Guests Are Saying!

Right on the beach

Tara
5star rating
July 24, 2022
The house was beautiful and I love that it was just steps from the beach. Kitchen was fully equipped with everything we needed. All rooms separated which allowed for family time as well as privacy. Love the indoor/outdoor showers. Gardener kept...

Wonderful Costa Rica Condo

Nigel
5star rating
June 10, 2019
Two weeks in this unit 2A was just great very well equipped, only thing missing was a BBQ, tastefully decorated, all equipment worked perfectly, excellent AC too!We'd book this unit again in a minute

amazing location

Sara
3star rating
January 7, 2021
we really enjoyed the apartment. the location was great, right in front of beach and easy access. the apartment was a bit dark but fine when you turned all the lights on. amazing sunsets and views! you could tell the place had not been used in a w...

Beautiful Property, Convenient Location, Wonderful Stay

James
5star rating
August 23, 2016
We had a wonderful experience from booking right through the end of our stay. The property was lovely, and it included everything one might want or need while away from home. The staff was friendly and responsive, and we appreciated the secured ...

Awesome Vacation!!!

Ashley
4star rating
February 25, 2016
Beautiful condo, with awesome views. There was only one downfall. We did only rent half the condo, the upper unit. Although the condos are split, and secured separate, there isn't much of a sound barrier. The family downstairs had younger kids ...

Beautiful place!

Laurel
5star rating
February 23, 2022
Check in was very simple. All information was available prior to arrival. We were met by groundskeeper Armando and he assisted us with entry. We were immediately impressed with layout and size of accommodation. It was exactly as pictured but e...

Incredible vacation!!

Dominic
5star rating
April 1, 2015
Best vacantion ever

Great place!

RANDALL
5star rating
January 4, 2020
Casa Colbiri is an awesome place. It is clean, safe and quite. We hung out at the beach until mid afternoon and then retired to our private club by the pool. It was magical.

Great family vacation home

John
5star rating
January 2, 2019
Everyone was very helpful with our stay. Home was beautiful!

Incredible home and amazing rental company!

Jonathan
5star rating
December 13, 2021
There are so many incredible things about this property! If you have never been to CR it is good to know they do not have addresses as we understand them in the US. The road up to the house is steep and dirt or rough cobbles but was no problem a...

Awesome

Manrique
5star rating
January 23, 2016
Great place, villa is pristine and equipped with all you need to have wonderful vacations. I'd expect to have a beach swimming spot right in front of the condo, however there are too many rocks that make it impossible. Anyways, you can find one of...

Stunning Views

*Jayne
5star rating
February 5, 2022
We were a group of 6 - 3 couples. The property was perfect. Each bedroom offered a fantastic ensuite. Layout and kitchen were perfect as we prepared several meals. Tamarindo is a busy town and the quiet location on the hill was very welcome after ...


See What Our Guests Are Saying!

Great Villa

Jim
5star rating
December 22, 2014
We loved our stay in Villas Cerca del Mar. We were two couples and the house worked perfectly for us with two nice master bedrooms. The kitchen was well furnished for cooking breakfasts, a couple lunches and a few dinners. Clean, lots of towels, v...

GREAT PLACE!!!

Luis
5star rating
March 25, 2016
It was actually more expected, great place, great views, safe, clean and very, more like high end type of property. Really nice, will stay here again without a doubt. Mauricio from main office was very helpful and knowledgeable. Recommend highly

Highly Recommend

Thomas
5star rating
March 3, 2022
The photographs of the house don't do it justice. It was beautiful inside and the pool was amazing. The location was a short walk to the beach. It was the perfect house for three couples to experience tamarindo. RPM Services scheduled transport fo...

Bahia Langosta #2

Mell
4star rating
April 24, 2022
I have stayed in this condo before but conditions changed. The beach towels are worn out. There were not enough towels for more than 2 people. There were not saucepans at all. I had to borrow from a neighbor. The condo needs a very thorough cleani...

Wonderful

Kenneth
4star rating
September 24, 2013
Peaceful place

An Enjoyable Relaxing Vacation Property

Darcy
4star rating
January 28, 2015
Viklas Langosta 7 is a beautiful condo with all the amenities. The owners have taken to every detail to ensure we had everything we needed and comfort was obvious. the outside property is well manicured and the staff should be commended on all t...

casa blanca 2

Diana
5star rating
March 11, 2013
the property and the location was everything we were looking for. The only suggestion I might have is to add more lounge chairs at the pool. Thank you for everything we will contact you next year.

Great stay!

Laura
5star rating
April 23, 2019
We loved La Esquina #10. It was a family trip, so the jacuzzi was perfect for my parents and the pool perfect for the little ones. Overall it was a beautiful experience. The only inconvenience we had was that we had trouble leaving one of our cars...

Excellent Condo, Great View Of The Ocean and Good Surf Break

Glen
5star rating
December 21, 2015
We stayed here for 4 days and had a great time. The unit is as descried and the views of the ocean from both balcony's is great. The hot tub didn't seem to be working at the time but that ended up not being a big issue as we didn't feel the need t...

Great Property, Great Locaiton

Nikhil
5star rating
April 5, 2022
We loved the property, and had a really easy experience the whole way through. The pool access was amazing, and the beach was 50 meters from the front door. The kitchen was fully stocked, and we had everything we needed while were there.The only n...

Fantastic Location

Jessie
5star rating
December 5, 2019
This is our second time to stay and we love it. Great location, great neighbors, excellent beach, great price and very comfortable.

The Perfect Getaway

Scott
5star rating
June 22, 2021
We couldn't have asked for a better experience. The home was beautiful, the staff was extremely helpful and the combination of the beach and the pool provided us with endless relaxing entertainment.

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